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Subscribing

On Billing, choose Subscribe on Standard (or on a custom plan prepared for your project). You pay by card in a checkout page run by Polar, our payment provider. When the payment completes, the subscription becomes active and its API key is created; it’s shown once on the billing page.
Subscription billing: data this period, included amount and overage limit

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Included data and overage

  • Usage is counted per billing period (monthly, from the day you subscribed) and resets at the start of each period.
  • The Billing page shows the data used this period on a meter, with marks for the included amount and the most the overage limit allows.
  • Overage is charged per GB on your next invoice.

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The overage limit

The overage limit caps what a project can spend beyond its included data in one period. With the default $50, a Standard project can use up to 1.2 TB per period (1 TB + 200 GB at $0.25).
  • Admins change it on Billing (Change). It takes effect immediately on every chain.
  • Set it to $0 to never pay overage: requests stop when the included data is used up.
  • At the limit, requests get 402 overage_limit_reached until the next period starts or someone raises the limit. Refused requests are free.

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Usage emails

Admins get an email at:
  • 80% and 100% of the included data;
  • 80% and 100% of the overage limit;
  • a failed payment.

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Invoices and payment methods

Billing → Invoices & payment methods opens the customer portal, where you can download invoices and receipts and change the card.

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Failed payments

If a renewal payment fails, the subscription becomes past due. The key keeps working for a 5-day grace period while you update the payment method. After that, the key is suspended and requests get 403 key_suspended until the payment goes through.

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Canceling

Cancel at period end on Billing. The subscription and its key keep working until the end of the period you’ve paid for, then the key is revoked. You can resume before then.

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Custom plans

A custom plan is a private plan for your project with its own price, included data, overage price and requests per second. Ask at [email protected]. It appears on your Billing page as “Prepared for you”; subscribe to it like Standard. Switching between your plans is prorated on the next invoice.

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Switching from pay-as-you-go

A project pays one way at a time. To move a pay-as-you-go project to a subscription:
  1. Delete the pay-as-you-go key on API keys. The project stops spending its balance.
  2. Subscribe on Billing. The subscription comes with a new key.
The remaining pay-as-you-go balance stays on the project; it isn’t refunded or converted.
To keep a running service up while you switch, create a new project with the subscription, deploy its key, then delete the old project’s pay-as-you-go key.